After Booking an Appointment, What Can I Expect?

You don’t need to do anything right now. We’ll guide you through each step.

You’ll hear from us shortly, usually within an hour during business hours. Please watch for an email and a text message from our team.

If you book outside of normal business hours, we'll reach out personally as soon as the office reopens.

We’ll send you intake forms

Our intake forms ask for standard information such as your health history and current needs. This helps your provider prepare and focus on what matters most to you.

We’ll review your insurance

If you’re using insurance, we’ll review your coverage and confirm whether we’re in network. We’ll do our best to explain your benefits clearly, and we’re happy to help with any questions.

We’ll send your visit link

For virtual visits, we’ll send you a secure, confidential link to connect with your provider at the time of your appointment. All information you share with us is private and secure.

Questions or need anything?

If you need to reach us, please text (917) 391-0076. We’re here to help with anything from scheduling to refills to reaching your provider between visits.

We do our best to respond quickly, often within an hour during business hours.